What should I check if I don't have electricity?

If you do not have electricity, check the following:

  • Breakers - Check branch circuit breakers that might have tripped if certain areas in your home or business are without power.  Check the main breaker if your home or business is completely without power.  Remember that some breaker panels may be outside as in the case of air conditioners, mobile homes, well pumps, etc.  If you find any breakers that have tripped, reset the breaker and this should take care of the problem.  If the breaker trips again call an electrician as the breaker panel may need service.
  • Visible and audible signs -
    • Did you hear any loud "booms" just before the power went out?
    • Do you see any trees, lines, poles or other JPEC equipment that is damaged or on the ground?
    • Can you tell if your neighbors have power?

Remember.....stay away from any downed power lines or equipment.  Call JPEC immediately and let our crews handle the situation.  Any information regarding your outage that you can tell our dispatchers will reduce the amount of time JPEC crews take to restore power to you and your neighbors.​

Please call JPEC at (270) 442-7321 to report an outage.

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