JPEC Warns its Customers of Telephone Scam

May 28, 2014

Important Notice to Jackson Purchase Energy Members
Jackson Purchase Energy Cooperative (JPEC) is warning its members about an apparent telephone scam in which members are told their power will be disconnected.

During the phone call, an unidentified caller tells a JPEC member their power will be disconnected within the next hour for non-payment because of problems with their last three payments. The caller tells the member to send $998 to avoid having their power disconnected.

About an hour later, there is another call in which the caller says he will settle for $500 and asks the member to go to CVS and purchase a Green Dot prepaid card. The member is further instructed to call 1-800-881-4237 and give the card’s access code so the caller can receive the cash payment.

“We encourage our members to safeguard their personal information (Social Security numbers, banking information, birth dates, etc.) and never follow instructions like this from callers asking you to purchase cash cards for payments,” said Kelly Nuckols, President and CEO.

“Falling prey to scams like this can be costly to the member,” said Izell White, VP of Human Resources and Member Relations. “We urge our members to contact us immediately if they receive calls like this.”

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Jackson Purchase Energy Corporation, a member-owned Cooperative, serves portions of six counties in western Kentucky and provides power to more than 30,000 accounts. Headquartered in Paducah, KY, JPEC is a Touchstone Energy Cooperative, a network of more than 1,000 electric cooperatives nationwide. Additional information can be found at

For More Information contact:
G. Kelly Nuckols
President & CEO

Izell White
VP HR & Member Relations

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