Jackson Purchase Energy warns of potential scams in area

November 09, 2018

Paducah, Ky. – Jackson Purchase Energy Corporation members have been victims of what the cooperative considers “scam” calls, say cooperative officials. 

“Unfortunately, many of our commercial members have been reporting these types of calls to us today,” says Greg Grissom, President &CEO for JPEC. 

“Many of them are aware that the call is a scam and are using the appropriate tactics to avoid being taken advantage of, but we want to ensure that all of our members are safe from harm.”

Grissom and JPEC report that members are receiving warnings that their power will be disconnected “within the hour” if payment is not made, usually by purchasing a pre-paid credit card or similar arrangement.

“It is simply not our policy to collect payments in this way,” says Grissom.

“We want all of our members to stay vigilant to these types of calls.”

All JPEC members are encouraged to use the following tips to reduce their risk:

  • Ÿ          Generally, if JPEC calls customers concerning payment for a past due balance, payment is taken via the JPEC website or at the JPEC office. If you receive a call from someone reporting to be from JPEC or even a neighboring   utility who demands immediate payment, do not give out your personal or banking information. Simply hang up and call JPEC or your electric provider directly to check the status of your account.
     
  • Ÿ          Don’t always trust your caller ID. With the rise in spoofing technology, never assume that someone calling from a number that looks like a JPEC number is an actual employee or official. 
     
  • Ÿ          JPEC will never ask members to use unusual payment methods. Never wire money or put money onto a prepaid card of any kind, even if those are the directions of the representative calling.
     
  • Ÿ          Tell your family and friends about scammers’ tactics that you’ve heard about and how to avoid them. Sharing information is the best way to ensure that no one is taken advantage of by a scam.
     
  • Ÿ          Report a suspicious call or visit immediately to your local authorities and to JPEC at 800-633-4044.


Media Contact:        Greg Grissom
                                270-442-7321
                                greg.grissom@jpenergy.com

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