Important Notice for Jackson Purchase Energy Members Requesting Service Reconnects as Flood Water Recedes

May 07, 2011

Jackson Purchase Energy (JPEC) continues to monitor flood conditions in its service territory.

When the water recedes, JPEC will begin its restoration efforts. "The safety of our members and employees is our top priority." said Tracy Bensley, Vice President of Engineering and Operations. Lines, in affected areas, will be inspected for any safety issues. When it is deemed safe, the primary lines will be energized.

Instructions concerning service reconnect:

  • Call customer service at 270.442.7321 or 800.633.4044.
  • Any structure that had water levels over the foundation will require an inspection by a certified inspector before it can be reconnected.
  • Field personnel will not connect any facilities affected by flood waters without proof of inspection.
  • If a crew arrives at a location and notices high water marks that indicate the water level exceeded the foundation height and have no record of an inspection, they will notify the member that an inspection is required before the service can be reconnected.

"We thank our members for their patience and understanding and we will work diligently to restore power as quickly as possible," said Kelly Nuckols, President and CEO.

Jackson Purchase Energy Corporation, a member-owned Cooperative, serves portions of six counties in western Kentucky and provides power to more than 29,000 accounts. Headquartered in Paducah, KY, JPEC is a Touchstone Energy Cooperative, a network of more than 1,000 electric cooperatives nationwide.

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