Billing Information
Jackson Purchase Energy offers several billing options for your convenience.
Levelized Billing
Hate surprises? Even if you like surprises, you probably don't want to see one on your next electric bill. Jackson Purchase Energy can help. JPEC now offers levelized billing.
In contrast with budget billing that uses a 12-month average and charges customers the same amount each month, levelized billing constantly adjusts the monthly amount to better reflect actual use. That means there's no catch-up month at the end of the year, as is the case with budget billing. The rolling-average adjustment means you can sign up anytime. New members are eligible with just two months of billing history.
For more information, contact any customer service representative.
Automatic Bank Drafting
You can arrange for your payment to be automatically deducted from your checking account each month. You will still receive a bill for usage; however, instead of sending a payment, your checking account will be debited automatically. The transfer of funds from your bank to Jackson Purchase Energy will be shown on your checking account statement and will serve as your receipt. The payment will not be drafted from your account until the due date. You can request a bank draft authorization agreement by contacting any customer service representative by phone or e-mail.
Credit Card Payment
You can contact JPEC by phone and make a payment using your MasterCard or Visa. You can also request that your payment be automatically charged to your credit card each month. Similar to Automatic Bank Drafting (see above), your credit card will not be charged until the due date. For more information or an application, contact a customer service representative.
Payment by Mail
Payments may be made by mail anytime. Please include your payment stub and write the account number on your check.
Please mail to:
Jackson Purchase Energy Corporation
P.O. Box 4030
Paducah, KY 42002-4030
Gift Certificates
JPEC offers gift certificates, available in increments of 5, 10 and 25 dollars. They are great to give as a donation to community-based assistance programs or as a gift to any JPEC customer.
Financial Hardship
If you are experiencing financial difficulties, please contact JPEC. We are pleased to assist with payment arrangements. Please remember if you contact JPEC after the payment due date, your assistance options may be limited.