Billing Information

Jackson Purchase Energy offers several billing options for your convenience.

Budget Billing
Budget billing allows members to average their monthly payments. When members elect to participate in the program, our billing personnel will recall energy usage for the past 12 months and establish equal monthly payments for the member over the next 11-month period (November through September). In October, any adjustment is made and a refund or bill is sent based on actual usage. Budget billing is available to members who have lived in their present homes for one year or more and who are in good credit standing. The program begins each November. Budget Billing is not available to Commercial and Industrial members.

Automatic Bank Drafting
Members can arrange for their payment to be automatically deducted from their checking account each month. Members will still receive a bill for usage. However, instead of sending a payment, our members’ checking accounts will be debited automatically. The transfer of funds from the bank to Jackson Purchase Energy is shown on their checking account statement and serves as their receipt.  The payment will not be drafted from a member's account until the due date. You can request a bank draft authorization agreement by contacting any customer service representative by phone or e-mail.

Credit Card Payment
You can contact JPEC by phone and make a payment using your MasterCard or Visa.  You can also request that your payment be automatically charged to your credit card each month.  Similar to Automatic Bank Drafting (see above) a member's credit card will not be charged until the due date. For more information or an application, contact a customer service representative.

Payment by Mail
Payments may be made by mail anytime. Please include your payment stub and write the account number on your check.
Please mail to:
Jackson Purchase Energy Corporation
P.O. Box 4030
Paducah, KY 42002-4030

Gift Certificates
JPEC offers gift certificates, available in increments of 5, 10 and 25 dollars. They are great to give as a donation for community-based assistance programs or as a gift for any JPEC customer.

Financial Hardship
If you are experiencing financial difficulties, please contact JPEC. We are pleased to offer assistance in making payment arrangements. However, if you contact JPEC after the payment due date, your assistance options may be limited.